I don't get those that dislike her. I personally think she does a fine job. Yes she is pretty, blah blah blah. ...But the players seem to connect with her. She does ask decent questions and is in the upper tier of "interviewers" in the league if you spend any time on Center Ice. Add to that she is not pretentious like many interviewers. She knows her role, she is not trying to win a Grammy, and make the interview about her. I think she does a fine job.
...not that she needs defending.
Meh ... to me, while she's improved a great deal she's still wooden and unnatural in front of camera. She actually seems to know more about hockey that she projects ... which to me just means that aside from her looks she just lacks camera presence. And for my money, if you're going to go that direction you can at least do it with somebody that has a bigger knowledge base to work with.